Duties & Responsibilities Of Room Attendant/Room Boy/Chamber Maid

Room attendant do the actual cleaning of guest room alloted to them. They are responsible for the cleanliness of the guest room as per standard. They receive and completes the guest requests. They provide extra bed on request. They make hard bed on request of the guest.

• Clean guest bathrooms and replenish supplies.

• Enters and prepares the room for cleaning. Makes bed.

• Clean guest bedroom and replenish supplies as per room checklist.

• Replenishes guestroom and bath supplies.

• Report missing or broken hotel property to the Floor Supervisor.

• He does dusting, bathroom cleaning, bed room cleaning and floor corridor cleaning.

• Maintain a polite, dignified and helpful and pleasing attitude towards the guests.

• Attends to guest calls, guest requests guest complaints in the area assigned to him.

• Attend daily briefings and give attendance.

• Receive allocation of floor and rooms.

• Service of Bathrooms Empty and wash bins, clean bath, shower, basin, toilet and bidet.Wash floor and all glass surfaces to the highest quality standard.

• Replenish maid cart with guest supplies, detergents and linen.

• Update and record all cleaned rooms. Return and properly tag all lost and found articles in the Housekeeping Office.

• Count soiled linen handed over to floor linen room.

• Hand over lost and found articles to Supervisor

• Make physical check of rooms for preparing the house keeping occupancy list.

• Responsible for collecting guest laundry.

• Check that all bulbs and switches are working. In case of defect or fuse, report the same to the Floor Supervisor.

• Arrange and stock the pantry with linen and supplies.

• Change the water glasses daily and fill the water flasks.

• Turn down beds in the evening and draw the curtains. Remove and dispose off refuse and rubbish at the assigned area.

• Return keys to the Housekeeping Department before going off duty.

• Ensure that Housemen polish guest shoes and assist the Bell Boys in carrying guest luggage when required.

• Prepare room checklist.

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